Returns & Exchanges

We want you to be completely satisfied with your purchase.

Exchanges (Size Issues)

We offer size exchanges within 7 days of delivery.

To be eligible for an exchange:

• The item must be unused;
• The item must be in its original condition;
• The item must include the original packaging.

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

30-Day Quality Guarantee

We offer a 30-Day Quality Guarantee covering manufacturing defects.

If your item presents any of the following issues:

• Stitching defects;
• Printing errors;
• Fabric damage not caused by normal use;

Please contact us within 30 days of delivery and provide:

• Your order number;
• Clear photos showing the issue.

Depending on the circumstances, we may offer one of the following solutions:

• A replacement product;
• Store credit;
• A partial or full refund, evaluated on a case-by-case basis.

For assistance, please contact our customer support team at:

support@eternalfootball.site